Siber Systems develops, markets, and sells our products directly to consumers and businesses around the world. RoboForm is a popular password manager and form filler that allows users to log into websites and web applications using a single master password. GoodSync is a fast and easy-to-use- file backup and synchronization program. Our software is highly acclaimed and has received numerous accolades including PC Magazine Editor's Choice, CNET's Best Software of the Year, and PC World's 25 Products We Can't Live Without.

Our software is translated in over 25 different languages and is used by millions of people worldwide. Started in 1995, we are a growing and highly profitable company that is looking for highly motivated self-starters who thrive in a fast paced ever changing environment to join our team.

Please contact us if you feel you are a fit with one or more of our open positions or have other skills that will benefit our team. We look forward to hearing from you.

Systems Administrator and Web Developer

We have an immediate need for a part time to full time Systems Administrator and Web Developer to maintain and upgrade the current web servers, deploy landing pages and micro sites, and implement tracking and optimization software such as Google Analytics and Optimizer, develop new customer referral programs and more. The ideal candidate will have system administration and web application management experience (Apache, MySQL, Perl/PHP). The ideal candidate would also have some software programming experience.

We are looking for a high energy, diversely talented Systems Administrator and Web Developer with hands on experience planning, designing and developing user experiences for websites. This position will be assigned to support, maintain, and build servers for our RoboForm and GoodSync product lines, including:

Duties and Responsibilities

• Design, code, script, optimize, troubleshoot, and test effective and flexible sites, pages, and page elements
• Plan and execute user-centered interaction concepts, with a focus on overall User Experience
• Understand browser-specific compatibility issues;
• Understand the benefits of multiple design methodologies and object-oriented environments;
• Communicate and enforce coding standards;
• Perform complete testing of Web applications: unit, system and acceptance testing and report results;
• Maintain confidentiality with regard to sensitive data being processed, stored and/or accessed;
• Stay informed of industry trends and best practices. Monitor web design changes, market trends, and other software web sites.
• Work with the management team to make recommendations and manage the testing of website changes and enhancements related to usability, functions/features, and custom interface, that directly impact consumer download and purchase behavior.

Technical Requirements

• 3+ years of systems administration experience
• Extensive knowledge of Unix
• Working technical knowledge of network, PC, and platform operating systems.
• Working technical knowledge of current systems software, protocols, and standards, including Firewalls, Active Directory, DHCP, IIS, DNS, FTP, FTPS, HTTP, HTTPS, SMTP, NNTP, TSL/SSL, NTP, TCP, IPv4, IPv6 and IPsec
• Strong knowledge of local area network administration
• Hands-on software and hardware troubleshooting experience
• Experience with data management
• Expert experience hand-coding HTML and other web technologies
• Front-end development and client-side interactions using HTML, XHTML, PHP, XML, CSS, JavaScript/jQuery, and other related interactive technologies.
• Server-side development experience with MySQL or PostgreSQL
• Cross platform and browser testing /development; Internet Explorer, Firefox, Safari & Chrome
• Must be able to create tableless HTML layouts
• Must be able to create neat readable HTML code as well as be able to modify others work
• Solid understanding and respect for design and usability
• Must be able to fully concept and compose a web page
• Ability to splice a Photoshop webpage design efficiently into an HTML page
• Hands-on experience on Client-Server applications
• Ideal candidate would also have C++ and/or app development experience

Professional Skills

• Strong attention to detail and takes pride in their work
• Strong personal organizational skills
• Ability to work autonomously and be proactive
• Ability to accept constructive criticism while learning and growing from it

Graphic Artist

If you're an experienced graphic artist with prior software UI design experience and a keen understanding of web site design, take this opportunity to join a leading software company and work with a great team of creative and motivated professionals.

We are seeking a well-rounded graphic artist who can wear many hats. In particular, this person will assist with product design, icon creation, website design, as well production of online and offline marketing materials.

Duties and Responsibilities

• Translate product requirements into graphically pleasing UI software design concepts.
• Create software icons for specific functions, both for software and the website, designed to make a users' experience easier.
• Design various eye-catching online and offline promotional materials such as banners and magazine ads, landing pages, email templates, newsletters, logos, and software icons.
• Periodically update website design. Create and customize different effects, including: navigation animation, video, text, etc. Visual concepts and interactive content must communicate key ideas, product features and promotions while addressing online brand and user-friendly issues.
• Create rapid design concepts for review and iteration.
• Develop new ideas and approaches to existing creative design process where appropriate.

Requirements

• BA, BS or Associate’s Degree in Graphic or Interactive Design or a related communications or marketing degree.
• 3-5+ years of experience as a graphic and/or web designer.
• Experience designing software Graphical User Interfaces (GUI), with particular attention to usability.
• Experience designing online and offline advertising campaigns for a large variety of audiences and project types.
• Strong knowledge of website design, page layout, and usability standards required.
• In-depth understanding of the latest web design standards, and advanced experience with various software (Adobe Photoshop, Illustrator, Flash, and Microsoft Office) are required.
• Ability to analyze web pages, design and optimize landing used to sell products and services.
• Video knowledge a plus.
• Demonstrated understanding of the principles of design, typography and color, and become a resource to evaluate current design templates.
• Strong attention to detail.
• Good communication skills; able to explain web design proposals and decisions to stakeholders and project requestors. Able to work with web programmers to make sure design is carried through correctly.
• Ability to work on multiple projects and under tight deadlines with minimal supervision.
• Team player able to work on cross-functional marketing and development teams.
• Knowledge of search engine optimization and how it applies to website design.
• Must have online portfolio showcasing creative design solutions and digital body of work.

Experienced Marketing Manager

We have an immediate need for a hands-on, experienced marketing manager to join our team in Fairfax, VA. This person will manage the implementation and growth of our large-scale pay per click search engine marketing campaigns, involving several different product lines, and will report directly to the VP of Marketing. They will be responsible for the management and daily execution of acquiring new traffic across SEM and other marketing channels. The ideal candidate will also have prior experience managing other online marketing activities for software companies who sell both to consumers and directly to businesses.

Duties and Responsibilities

• Manage and develop strategy and implementation at the product level to drive downloads, leads (Enterprise) and overall revenue. Use positive and negative keyword generation, grouping, deployment, and follow-through to achieve goals.
• Conduct keyword research and competitive keyword analysis to develop keyword categories and priorities; provide analysis and recommendations for optimizing campaigns.
• Monitor, analyze, recommend and implement strategies to improve key performance metrics, including click-through rates (CTR), cost-per-lead (CPL), conversion rates, average order size and ROI.
• Bidding and targeting analysis and execution.
• Develop and implement all A/B or Multivariate testing and defines creative requirements for landing page or site testing.
• Monitor and assess competitive activity and keyword ranking performance.
• Follow and stay up-to-date on industry best practices from Google, Yahoo, MSN etc.
• Manage and develop enhanced SEO strategies. Evaluate and improve existing title tags, meta descriptions, header tags, etc. for each page to develop and implement an optimization strategy and make continuous recommendations for content changes to optimize natural search for new and existing Websites.
• Manage the development of our Content Strategy to further improve SEO efforts.
• Manage the financial planning, tracking and analysis of campaign data both on-going and historical. Supports the creation of year-end budget and setting of revenue targets. Works as a team with the Creative and Marketing optimization on the site.
• Research and implement new marketing strategies. Think outside the box in an effort to extend our product reach and drive new software users.
• Manage tracking, reporting and analysis of marketing. Summarize metrics, provide actionable feedback, and drive direction based upon data.
• Work with the management team to make recommendations and manage the testing of website changes and enhancements related to usability, functions/features, and custom interface, that directly impact consumer download and purchase behavior.

Requirements

• 5+ Years of online marketing experience with at least 3 years of direct paid search experience.
• Bachelor’s Degree- Business or Marketing preferred.
• Expert level experience with Google AdWords and Yahoo/Microsoft adCenter including the applicable editor tools.
• Expert with ad copy and A/B landing page testing design, implementation and analysis (multivariate testing is a plus).
• Detail-oriented, data driven strong analytical skills, with an understanding of consumer research, data mining, product strategy, pricing and online promotion/web analytics.
• Proven ability to deliver valuable business insights based on multiple data sources available in the organization and search traffic tools.
• Ability to plan, organize and establish priorities with significant analytical, logical and strategic thinking skills.
• Excellent communication (written and verbal) skills and interpersonal skills with an ability to work with the executives and a wide range of professionals to achieve group goals.

Online Marketing Associate

The Online Marketing Associate is responsible for online marketing campaign management, including planning, execution, optimization, growth, and budget management. To achieve this end, this person will need to think strategically and understand business drivers, be a team player, effectively use analytics and modeling to make decisions, have a functional knowledge of Web technology, and be resourceful and a self-starter. This person will also need to be creative and show the ability to think outside the box when it comes to new online marketing campaigns and creative ideas. This specific position focuses on growth and optimization of our online marketing channel, both in terms of revenue and user growth.

Duties and Responsibilities

• Develop and implement winning customer acquisition techniques.
• Manage the Affiliate and Reseller programs. In general, respond to inbound queries and respond timely and appropriately.
• Manage the execution of business development deals. Provide partners with creative and optimize and track results. Continually evaluate campaigns and partnerships to achieve the most favorable terms and results.
• Extensively test various campaigns and creative executions for optimized response. Evaluate and improve effectiveness of existing campaigns and partnerships to effectively reach company growth and acquisition cost goals. Monitor, recommend and implement strategies to improve key performance metrics, including click-through rates, conversion rates, average order size and ROI. Influence conversion through messaging and promotions using segmentation and personalization tactics.
• Manage tracking, reporting and analysis of marketing campaigns. Summarize metrics, provide actionable feedback, and drive direction based upon data.
• Maintain strong relationships with media companies /vendors; frequently review the marketplace for new online opportunities.
• Stay informed of industry trends and best practices. Monitor market price changes and market trends, research online and offline advertising channels, promotional programs and events.
• Work with the management team to make recommendations and manage the testing of website changes and enhancements related to usability, functions/features, and custom interface, that directly impact consumer download and purchase behavior.
• Manage e-mail, internal acquisition campaigns (product e-mails, launch, special announcements, newsletters, newsletter sign-ups/sweeps registration pages).
• Generate website content geared towards optimizing for SEO.

Requirements

• Bachelor's degree in marketing, advertising, business or related field.
• 1-3 years of consumer marketing experience, including online campaign management; experience in software marketing preferred.
• The ideal candidate is detail-oriented, has excellent organizational abilities, and is capable of handling multiple projects and campaigns.
• Ability to think strategically while managing details.
• Ability to work effectively, collaboratively and enthusiastically with others at all levels of the organization is key. Must be creative, adaptive and achievement-oriented.
• Hands on experience implementing viral online marketing techniques such as grass roots forum activities and online affiliate marketing programs.
• The ideal candidate will be energetic, creative, enthusiastic, intelligent, analytical, and eager to take on responsibility and learn new skills.
• Proficient with Excel, Word, Power Point; a functional understanding of Web technology.

International Marketing Manager

Duties and Responsibilities.

• Identify and close new international channels and/or strategic partners to promote the company’s products.
• Negotiate partner agreements and relationships to create win-win deals.
• Track performance of initiatives versus monthly and annual metrics.
• Oversee PR agency relationships in assigned markets. Ensure agencies perform as strategic partners in driving business growth.
• Assist with managing search marketing campaigns in select regions. Develop keyword strategies, manage bids, and optimize campaigns.
• Identify and close new marketing opportunities. Manage budgets and achieve target metrics for campaign efficiencies. Achieve market new customer acquisition goals and achieve CPA targets for subscriber acquisition.
• Serve as the leader in championing consumer insight to internal and external colleagues. Develop a strong insight on customer targets, product adoption and usage and associated messaging/positioning. Understand uniqueness of different markets around the world and adapt programs to reflect local nuances.

Requirements.

• 5-7+ years of marketing or business development experience with significant International exposure. Prior software experience a very strong plus.
• Ability to speak at least one European language, preferably German.
• Demonstrated excellence in business relationship-building skills.
• Thorough understanding of market research, data collection and analysis.
• Excellent verbal and written communication skills.
• Ability to prioritize and handle multiple requests concurrently.
• Ability to problem solve and bring timely resolution to issues.
• Experience working in both domestic and international markets.
• BA/BS degree, preferably in Marketing/International Marketing.

Senior C++ Windows Developer

Requirements.

• At least 3 years of experience in C++ development.
• At least B. Sc. or comparable university degree.
• C++ systems programming.
• Must know Win32 API, COM, ATL or learn it quickly.
• Windows GUI development a big plus.
• MSHTML and IE internals a big plus.
• Firefox internals a big plus.

Duties and Responsibilities.

• Develop new features for RoboForm and/or GoodSync.
• Analyze customer requirements and write specifications for it.
• Work independently with minimal supervision on large sub-projects.

Senior Mac Developer

Responsibilities.
Port GoodSync and/or RoboForm from Windows to Mac.

Requirements.

• C++ or Objective C,
• Mac OS APIs,
• Mac UI design,
• Browser integration a big plus.
• Must have experience in large C++ software projects on Mac.

Customer Support Specialist

Responsibilities

• Respond to inquiries from prospective and existing customers via phone and email.
• Solve customer complaints with a positive attitude, keeping all parties goals in mind.
• Perform various administrative tasks related to client accounts.
• Accurately explain Siber Systems. products and services.
• Work closely with rest of team to ensure our customer.s needs are fully met.

Qualifications

• Exceptional relationship building skills and an ability to make a great first impression and build rapport immediately.
• Experience in technical support, inbound help desk/customer relations is ideal.
• Strong computer skills, including demonstrable experience with MS Office.
• Internet Savvy with previous .com experience a plus.
• Ability to work both independently and as part of a team.
• Ability to analyze and solve problems.
• Customer-minded and attention to detail is extremely important. Must show ability to follow-up on details until the job is complete.
• Knowledge of computer software, programming, and understanding how they work is a strong plus.
• Foreign language skills are a plus.

Enterprise Account Manager

Duties and Responsibilities

• Generate sales leads
• Process incoming sales leads
• Sell enterprise versions of company's products (RoboForm and GoodSync) to corporate customers
• Manage relationships with current customers
• Work with supporting sales engineers
• Provide input to product development
• Manage sales pipeline using SalesForce

Requirements

• Great interpersonal skills
• Proven ability to sell software to corporate customers
• Strong computer skills, knowledge of Microsoft Office
• Experience in selling either SSO/password management or Data Backup solutions is a plus
• Ability to work independently and as a part of a team

Enterprise Sales Associate

Duties and Responsibilities

• Cold calling
• Lead qualification
• Processing incoming sales leads
• Sell enterprise versions of company's products (RoboForm and GoodSync) to small and medium customers
• Support account managers in their day-to-day activities
• Generate documentation (quotes, invoices)
• Manage sales pipeline and current activities using SalesForce

Requirements

• Great interpersonal skills
• Strong computer skills, knowledge of Microsoft Office
• Experience in selling either SSO/password management or Data Backup solutions is a plus
• Ability to work independently and as a part of a team

Enterprise Sales Engineer

Duties and Responsibilities

• Answer technical questions from existing and potential customers
• Assist account managers in setting up and supporting proof of concept
• Train technical support staff
• Develop custom scripts to assist customer in product deployment or configuration
• Perform testing of new releases of software before distributing to customers
• Support account managers in their day-to-day activities
• Generate documentation (quotes, invoices)
• Manage sales pipeline and current activities using SalesForce

Requirements

• Great interpersonal skills
• Strong computer skills, knowledge of Microsoft Office
• Working knowledge of Windows and Linux scripting
• Experience in working with either SSO/password management or Data Backup solutions is a plus
• Ability to work independently and as a part of a team

Software Sales Account Executive

Duties and Responsibilities.

• Building upon our recent successful software sales track record, the SSAE will promote and sell our best of breed software products to small, medium and large Enterprises.
• Assist in management of the sales pipeline and maintain a client reference database for our software.
• Prospect, generate and cultivate new business, and close deals by effectively communicating a unique value proposition to CXOs and senior IT staff.
• Direct responsibility for the identification, contact, qualification and development of viable new/existing accounts (outbound leads) for our software products and services to meet specific sales targets.
• Responsible for the initiation and arrangement of software product demonstrations as needed. Maintains knowledge required for detailed product demonstration and customized presentations.
• Develop and maintain strong relationships with clients throughout the sales cycle. Through a consultative approach, persuade customer to make a decision/recommendation for Siber’s products.
• Gather product enhancements requests and provide formal feedback to marketing and development teams. Gather competitive strategies and prepare effective counterstrikes.

Additional responsibilities may include:

• Create and revise marketing materials and sales collateral using Microsoft Office products and Adobe (PDFs).
• Execute direct marketing/lead follow-up via email.

Requirements.

• The successful candidate will have at least three to five years proven track record of selling software to all sized companies with a proven track record of exceeding quota objectives. Experience selling SSO, backup or security software is a plus.
• Exceptional ability to motivate and influence key contacts and decision makers required with strong presentation preparation and delivery skills.
• Proven talent for making effective warm and cold calls to target companies with expertise to develop relationships from call or networking activity.
• Ability to develop rapport and a relationship with people of diverse personalities, backgrounds and job descriptions.
• Effective at ascertaining client critical business issues and matching needs with our software products/services, and devising strategy with prospects and clients.
• Ability to effectively learn technical products, services and solutions and readily apply new knowledge required.
• Proficiency in Windows based applications (WORD, EXCEL and Power Point) and database structure is highly preferred. Prior experience with SalesForce and Acrobat Professional software a strong plus.
• Client-focused; comfortable and professional when talking to customers.
• Highly organized with the ability to develop procedures to ensure efficiency of efforts and able to handle multiple projects simultaneously.
• Proven ability to manage sales pipeline effectively.
• Entrepreneurial attitude: self-motivated, self-directed.
• Bachelor’s degree and at least 3-5 years of sales or sales management experience.